Privacy Policy

This Privacy Policy describes how Doorly Garage Doors collects, uses, and shares information about you when you use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, phone number, email address, and physical address when you request a service, fill out a contact form, or otherwise communicate with us.
  • Payment Information: When you make a payment for our services, we may collect payment information such as credit card details or other financial information. This information is processed securely through our payment processor.
  • Website Usage Information: We may collect information about your use of our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information helps us analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities. Cookies are small data files stored on your device that enable us to recognize your browser and capture certain information. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website.

2. How We Use Your Information

  • Provide Services: We use your personal information to provide the services you request, such as garage door repair, installation, and opener upgrades. This includes scheduling appointments, communicating with you about your service requests, and processing payments.
  • Improve Our Services: We use the information we collect to analyze trends, administer the site, track user movement, and gather broad demographic information for aggregate use. This helps us improve our website and services, and to develop new features and offerings.
  • Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, and other information that may be of interest to you. You may opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.
  • Customer Support: We use your information to respond to your inquiries, resolve disputes, and provide customer support.
  • Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies. These service providers are contractually obligated to protect your information and to use it only for the purposes for which we disclose it to them.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive information transmitted online.
  • Implementing physical, electronic, and procedural safeguards to protect your information.
  • Limiting access to your information to authorized personnel only.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent to the processing of your personal information.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

7. Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Doorly Garage Doors. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of the new Privacy Policy.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Phone: [Insert Phone Number Here]
  • Email: [Insert Email Address Here]
  • Address: [Insert Physical Address Here, if applicable]

Effective Date: [Insert Date Here]